On our circulating PCs, there have been changes to how students access Microsoft Office. PCs have Office 365 installed, which will require patrons to sign in with their student email address to use the software. Below are instructions for activating Microsoft Office.
Signing in to Microsoft Office on a recently reimaged PC:
Make sure they are connected to Wi-Fi
A window will appear mentioning a license is needed. Click on the option to close that window.
Fully close out of all instances of Microsoft Office
Open an Office product (Word, Excel, etc.)
Click on the option to "sign in"
Input their full UA email address (netid@email.arizona.edu)
Sign in using the new Net ID window (WebAuth) that will appear
A patron who has been using a specific PC for a long time is having trouble using Microsoft Office:
Ask them to try signing in with the instructions above.
If that doesn't work, they will need to swap out PCs for one that has been recently reimaged.
A patron who has a Mac out is having trouble using Microsoft Office:
As of now, the process for the PCs shouldn't be needed on our Macs.
Suggest the patron try signing in using the instructions above