1. Retrieve Black Override Key from the lock box in Main 2nd Reception Storage (There are three keys, make sure you are grabbing the correct key for the correct set of lockers)
2. Locate the locker.
3. Insert the key into the three prong lock at the bottom of the key pad. The locker should unlock and patron will be able to retrieve their items.
4. The locker will retain the same code it was set with before using the key.
Grad Lockers (2A Main/WSEL 4th floor)
1. Ask to see a digital copy of their terms of use form (or original locker acceptance email) showing their name & locker number. Verify CatCard.
2. If they do not have their form/email confirmation, ask for their CatCad and locate their locker and name in the Graduate Lockers Assignment Box File (either ML - Grad Lockers or WSEL - Grad Lockers tabs in the Excel Spreadsheet)
3. Ask them to write down the code for you.
4. Unlock the locker: Use the black manager key - insert the key into the three prong lock at the bottom of the key pad. The door should open unless their is a battery issue (In which case facilities will open the locker the next business day.)
5. Once the locker is open, have the patron retrieve what they need and confirm the code. The locker should keep the original code unless the patron accidentally reset it.
To re-establish their code:
Close the door and press the "C" clear button
Reenter the original code from their confirmation form/email
Press the Key symbol to lock the locker
6. Ask the patron to test the code before leaving.